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Call Center Specialist Opportunity at Stanford Federal Credit Union!
We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we need you on our team! Members really do come first at Stanford FCU because we’re non-profit and owned by our members. Our members work for Stanford University and some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry.
Stanford FCU is a $4 billion company with a global reach—86,000 members in 90 countries and growing! Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives!
*Please note, role is not 100% remote*
Who YOU are:
What YOU’LL do:
Some of our benefits for YOU:
Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
If you are ready for this awesome opportunity (or know somebody who is) please contact us today!
Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions.
Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.
Full Time
Banking
$42k-52k (estimate)
04/06/2023
05/11/2024
sfcu.org
STANFORD, CA
100 - 200
1959
CELESTE AUGER
$50M - $200M
Banking
As a not-for-profit credit union, our goal isnt to generate profits for stockholders. Its to improve the lives of our members. That means we give back more to our members in the form of higher savings rates, low loan rates and less fees. We proudly serve the financial needs of over 75,000 members across the Stanford, Palo Alto and San Francisco Bay Area communities. We serve the faculty, staff, students and alumni of Stanford University, Stanford Hospital & Clinics, Lucile Packard Childrens Hospital and SLAC. We also serve over 100 local companies throughout the Bay Area, including Google, Fac ...
ebook, SAP, Amazon, VMware and Visa. We provide retail banking products and services, as well as savings and lending products which include consumer, residential real estate lending and commercial banking. Federally Insured by NCUA. Equal Housing Lender. NMLS #729643
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The job skills required for Call Center Specialist include Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Specialist positions, which can be used as a reference in future career path planning. As a Call Center Specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Specialist. You can explore the career advancement for a Call Center Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
01/13/2022: Philadelphia, PA
Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
02/09/2022: Altus, OK
The most skilled call center agents have more than a way with words and access to relevant customer data.
01/23/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
02/18/2022: Tuscaloosa, AL
Take lots of notes while on calls.
02/04/2022: Lafayette, LA
Don’t be afraid to put a customer on hold.
03/16/2022: Sioux City, IA
Take time with computer novices and the elderly.
03/06/2022: Provo, UT
Continue learning hard skills on the job.
01/22/2022: Somerset, NJ
Step 3: View the best colleges and universities for Call Center Specialist.